Learn More About Lit Zit!
We understand that choosing the right skincare solution products and understanding how they work can sometimes leave you with questions. At LIT ZIT, we're here to help you every step of the way on your journey to clear, healthy skin. Below, we've compiled answers to some of the most common questions about our innovative acne solutions, light therapy technology, and skincare tips. Dive in to learn more and get the clarity you need to feel confident in your skin and your skincare choices!
About Lit Zit Products
What makes Lit Zit acne patches different from other brands?
Lit Zit patches combine cutting-edge light therapy technology and high-quality skincare ingredients to target acne at its root. Our patches are designed for effectiveness and convenience, offering visible results with consistent use.
How do Lit Zit light therapy patches work?
Our light therapy patches use red and blue light to reduce inflammation, kill acne-causing bacteria, and promote skin healing. The red light penetrates deeper to repair skin, while the blue light fights bacteria on the surface.
Are your products safe for sensitive skin?
Yes, our patches are formulated with gentle ingredients and undergo rigorous testing to ensure they are safe for sensitive skin. However, we recommend a patch test for first-time users.
Can I wear Lit Zit patches under makeup?
Yes! Our hydrocolloid patches are designed to be discreet and can be worn under makeup to protect and heal your skin throughout the day.
Are Lit Zit products cruelty-free and eco-friendly?
Absolutely. All our products are cruelty-free and made with eco-conscious materials to minimize environmental impact.
Lit Zit Patches Usage
How long should I wear a Lit Zit acne patch?
For regular hydrocolloid patches, we recommend wearing them for 6–8 hours or until they turn white. Light therapy patches should be used as per the instructions provided, typically for 3–5 minutes per session.
Can I reuse Lit Zit light therapy patches?
Lit Zit light therapy patches are reusable for a unlimited times, Just charge it and use it as indicated on the packaging. Make sure to follow care instructions for optimal performance.
What is charging time for Light Therapy Patches?
Each patch can be use for 5 sessions 3 min per session (15 Mins).
Smart patch station can fully charge each patch for 4 times.
What is smart patch station?
Smart patch station is important part of our product including cahrging station of patches and inside have sticker patches roll.
Can I sleep with a Lit Zit patch on?
Yes, our hydrocolloid patches are perfect for overnight use. Light therapy patches, however, should only be used for the recommended duration.
Do Lit Zit patches work on cystic acne?
Our light therapy patches can help reduce inflammation associated with cystic acne, but results may vary depending on individual skin conditions.
Are Lit Zit patches waterproof?
Our hydrocolloid patches are waterproof, allowing you to wear them while howering or washing your face.
Our light therapy patches are IPX4 water resistant.
Order & Shipping
How can I place an order?
You can place an order directly through our website by selecting the products you want and proceeding to checkout.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times may vary depending on your location.
What is your return policy?
We accept returns of unopened products within 30 days of purchase. Please refer to our return policy for more details.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email to monitor your package.
What payment methods do you accept?
We accept major credit cards, PayPal, and other payment options listed at checkout.
Customer Support
How can I contact customer support?
If you got any questions or need assistance? We're here to help! Whether you're curious about our innovative acne solutions or need support with your order, feel free to reach out.
What should I do if I receive a damaged or defective product?
Please contact our support team immediately with your order number and photos of the damaged product. We’ll assist you in resolving the issue.
Do you offer any discounts or promotions?
Yes, we frequently run promotions. Sign up for our newsletter or follow us on social media to stay updated.
How can I leave a review?
You can leave a review on our product page or share your experience on our social media channels.
Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased directly from our website.